Shipping
Flat-Rate Shipping
All orders ship via FedEx for a flat rate of $25.00 per order.
Processing Time
Orders ship the next business day after the order is placed and the receiving dealer's information has been verified. Orders placed on weekends or federal holidays will ship the following business day. Tracking information will be emailed once your order has shipped.
Shipping to Your Dealer
Suppressors are regulated under the National Firearms Act (NFA) and cannot be shipped directly to customers. All suppressor orders must ship to a licensed dealer of your choice.
After placing your order, it is the buyer's responsibility to email your chosen dealer's information to cottonmouthcans@gmail.com, with your order number included. Orders will not ship until we receive and verify your dealer's information.
Before ordering, you must confirm with your dealer that they hold Special Occupational Taxpayer (SOT) status. Suppressors can only be transferred to an FFL that is also an SOT. A dealer with only an FFL cannot receive your suppressor.
Contact your dealer ahead of time to confirm they will accept the transfer and to ask about any transfer fees. Cottonmouth Cans is not responsible for fees charged by your dealer.
Cottonmouth Cans will not ship to any location where suppressor ownership is prohibited by state or local law. It is the customer's responsibility to make sure ownership is legal where they live.
Returns
Return Eligibility
Returns are accepted only before the suppressor has been transferred from your dealer to you. Once the NFA transfer to the customer is complete, the sale is final and the item cannot be returned.
To start a return, email cottonmouthcans@gmail.com with your order number. Your dealer must return the item to Cottonmouth Cans in new, unused condition with all original packaging and accessories. Returns must be coordinated through your dealer in compliance with all federal regulations.
Restocking Fee
All returns are subject to a $75.00 restocking fee, which will be deducted from your refund.
Denied Transfers
If your transfer is denied through the legal transfer process, you will receive a refund once the item has been returned to Cottonmouth Cans by your dealer. [Refund amount: see note below.]
Refund Processing
Approved refunds are issued to the original payment method within [14] business days after the returned item is received and inspected. Original shipping charges are [non-refundable / refundable].
Questions
For questions about shipping, returns, or the status of your order, email us at cottonmouthcans@gmail.com.